Last updated: January 2026 | Print United Uk Ltd
At Print United Uk Ltd, client satisfaction is our top priority. We stand behind the quality of our IT support and technical services. This Refund Policy outlines the conditions under which refunds may be issued, and the process for requesting one.
🛡️ If you are not satisfied with a service we have provided, please contact us within 7 days of service delivery. We will review your case and aim to resolve it fairly and promptly.
We believe in transparent and fair dealings. Our goal is always to resolve issues first — a refund is considered when resolution is not possible or appropriate.
You may be eligible for a full or partial refund in the following situations:
Refunds will not be issued in the following circumstances:
To request a refund, please follow these steps:
In cases where a service was partially completed or partially satisfactory, Print United Uk Ltd may offer a partial refund at its discretion. The amount will be determined based on the proportion of work completed and the nature of the dispute.
We encourage clients to contact us directly before initiating a chargeback with their bank or card provider. Most issues can be resolved quickly through direct communication. Unwarranted chargebacks may result in the suspension of your account and legal action where appropriate.
To initiate a refund request or for any questions about this policy, please reach out to us:
📧 Email: info@printuniteduk.org
📞 Phone: 020 8158 4188
📍 Address: 162-168 High Street Rayleigh Essex SS6 7BS
Please include your name, invoice number, and a brief description of your concern.