🔒 Privacy Policy

Print United Uk Ltd ("we", "our", or "us") is committed to protecting your personal information and your right to privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our IT support services. Please read this policy carefully.

01 Information We Collect

We may collect the following types of information when you interact with our website or services:

• Personal Identification Information: Name, email address, phone number, and billing address.
• Device & Technical Information: IP address, browser type, operating system, device details relevant to IT support.
• Usage Data: Pages visited, time spent on pages, links clicked, and referral sources.
• Payment Information: Processed securely through third-party payment processors; we do not store card details.
• Support & Communication Records: Details shared during remote or on-site support sessions.

02 How We Use Your Information

We use the collected information for the following purposes:

• To provide, operate, and maintain our IT support and technical services.
• To process transactions and send related service communications.
• To respond to your enquiries, support tickets, and customer service requests.
• To send promotional communications, where you have opted in.
• To improve our website, services, and user experience.
• To comply with legal obligations and protect against fraudulent activity.

03 Cookies & Tracking Technologies

We use cookies and similar tracking technologies to enhance your browsing experience. Cookies help us understand how visitors use our site and allow us to improve functionality. You can control cookie preferences through your browser settings. Disabling cookies may affect the functionality of certain parts of our website.

04 Sharing of Your Information

We do not sell, trade, or rent your personal information to third parties. We may share your data only in the following circumstances:

• Service Providers: Trusted third parties who assist in delivering our services (e.g., payment processors, hosting providers).
• Legal Requirements: When required by law, regulation, or valid legal process.
• Business Transfers: In the event of a merger, acquisition, or sale of business assets.

05 Data Retention

We retain your personal data only for as long as necessary to fulfil the purposes outlined in this policy, or as required by applicable law. When data is no longer needed, it is securely deleted or anonymised.

06 Your Rights

Depending on your location, you may have the following rights regarding your personal data:

• The right to access the personal data we hold about you.
• The right to request correction of inaccurate data.
• The right to request deletion of your personal data.
• The right to object to or restrict processing of your data.
• The right to data portability.
• The right to withdraw consent at any time (where processing is based on consent).

To exercise any of these rights, please contact us using the details below.

07 Security of Your Information

We implement appropriate technical and organisational security measures to protect your personal information from unauthorised access, alteration, disclosure, or destruction. However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.

08 Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those sites. We encourage you to review the privacy policies of any external sites you visit.

09 Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date. We encourage you to review this policy periodically to stay informed about how we protect your information.

10 Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy, please contact us: